Avid Error Messages
Posted: Tue Sep 25, 2007 12:59 am
3D_EFFECTS_OVERRUN
· When playing two or more 3D effects that are located near each other: Render one of
the effects.
3D_EFFECTS_UNDERRUN
· Try disabling 3D effects hardware.
· Try turning off AppleTalk
ACCESS EXCEPTION AT PC
· When booting up with drives connected to a dual channel ATTO card: The internal
drive had been formatted with FWB; its drivers overrode the ATTO drivers. Reformat
with Apple formatter.
· Try installing 7.01v1 or later.
· Try running Disk Doctor or Disk First Aid
A: COMP>GET APP CODE()== AC_EFFECT
· When trying to recreate title media: In the Import options, make sure “Ignore
Existing Alpha” is deselected. Fixed in 7.01v1.
· Try creating a new user
ACOMPOS!=NULL
· When trying to digitize: Once fixed by deleting media databases.
ADM ARM NOT STOPPED
· May occur if you try to play or digitize too quickly after entering Capture mode
ADMC_ADM_STOPPED
· When trying to digitize: Disk cache was set too high.
ADMC CONSUMER
· While trying to play a sequence: Was fixed by Recreate Title Media.
· While trying to play a sequence: Wrong sample rate set on Slave Driver.
· Can be caused by Kaleidoscope INIT: remove it
ADMC JANUS CONSUMER
· Try creating a new user and project
ADM FIFO ALLO CD
· When recording with Audio Punch-In tool: Try closing the Digitize tool.
ADM GAIN SEG OVERFLOW
· While trying to play a sequence: Was fixed by locating and removing a corrupt
portion of the sequence.
· Try moving the audio to a different drive than the video
ADM_RECFIFO_OVERUN
· Try restarting
· Check Disk Cache
· When trying to digitize a clip: Try opening bin in another project.
AFIFO_GIVE_OVERRUN
· When trying to perform an Audio Mixdown: Use Add Edits and create the mixdown
in several passes. Also, if you’re mixing down more than several tracks, try creating
the mixdown in several passes.
· Make sure AppleTalk and File Sharing are inactive
· Check the Disk Cache; it may be set too high.
· Can also be caused by corrupt EQ effects
AFILESTREAM_ERROR_CLOSING_FILESTREAM
· When trying to save a bin: Is the internal hard drive full?
AMCI_BITCLOCK_SKEW
· Occurs with AudioVision
· The clocks coming from the two 8x8's may not be synchronous. The AMCI Card is
comparing the two 8x8's at startup, and if they are off, you may receive this error.
· One cause of this can be if the OS Clock from the MicroLynx (or VSD) goes to the
second 8x8 (9-16) first, then to the first 8x8. The AMCI Card expects the clock from
the ch1-8 8x8 to be slightly ahead of the ch9-16 8x8. If the OS Cabling is wrong,
then it may be reversed.
AMCI PLL NOT LOCKED
· When launching AudioVision: Make sure the Micro Lynx and the Audio Interface
are properly cabled.
AMEFS_FILE_SIZE_EXCEEDED
· When creating or recreating effects: One of your media drives may be full; try saving
effect to a different partition.
AMOUNT OF AUDIO RECEIVED DIFFERS FROM AMOUNT OF AUDIO
REQUESTED
· Usually received while digitizing
· Check for INIT conflict. Remove APPLE CD-ROM INIT and CD-ROM REMOTE.
· Check pulldown switch on Video Slave Driver
· May happen on model 400s and 800s with Film Option; has been fixed by reblessing
system as a Film Composer.
AMOUNT OF VIDEO DIFFERS FROM THE AMOUNT REQUESTED
· Indicates that there is a problem synchronizing the audio and video
· Check the pulldown switch on the front of the Video Slave Driver. It should be set to
1.00 for NTSC or 30 fps projects and set to .99 for film or 24fps projects in most
cases (consult your manual for more information), and 1.00 for all PAL projects.
· Try recreating the DigiSetup file
· Check that Black burst from a single source is feeding your Video Slave Driver, deck,
ABVB, and VLANs/VLX
· Cycle the power on the Media Composer, especially the audio hardware and the tape
deck and VLANs/VLX and try again. The audio hardware and the VLANs/VLX can
get into a strange state and powering them down will reset them.
· Check your deck to verify that the play rate is correct
· Your Video Slave Driver may be failing
· The audio signal may be too hot and cause Media Composer to skip a frame when
digitizing
ANY CLIP = NULL
· Could be caused by a corrupt bin; try dragging the clips into another bin or retrieving
a copy of the bin from the Attic.
· When Sifting: If the Sift column is set to Any, you may receive this message.
· Check for missing Supporting Files
· Check for corrupt Media Files; run Nortons to locate.
AOBJ_VERSION_MISMATCH
· When trying to open a 7.0 project in 6.x
· When trying to open (in 6.x) a backup of a 6.x project that’s been brought forward
to 7.0: Try deleting (back it up elsewhere if necessary) the 7.0 version of the project
from the Composer Projects folder and then opening backup in 6.x.
ATC PORT:: OTUN BIND ERROR = -3205.
· When trying to send material using AvidNet: Customer had an incorrect IP address on
2nd system.
AUDIO ATTEMPTING TO OVERRUN ITS BUFFERS
· One customer had a Control Panel called Silver Lining Light used with a Syquest
drive; removing it fixed the problem. Check for other problematic INITs.
· Make sure the Disk Cache isn’t set too high
· Was once fixed by reseating the ATTO card
· Check SCSI—drives, cables, termination
· Check for correct versions of AVIDinit/startup
· Remove the SCSI Manager 4.3 extension and restart (usally happens when digitizing
off the native SCSI bus on a Quadra)
· Zap the PRAM
AUDIO CARD NOT RESPONDING
· See Tech Note MC001
· Try recreating DigiSetup file
· Try reseating the audio card
AUDIO CLOCK NOT RESPONDING
· Try recreating DigiSetup file
· Check Video Slave Driver and Audio Interface cabling
· Check your Audio Tool; you may be set up for digital sync.
· Check the Peripheral setting in your Audio setting; the wrong hardware (either a 442
or 888) may be selected.
AUDIO EFFECT CONSUMER:READ SAMPLES()UNEXPECTED AMES
· Once fixed by removing corrupt imported audio file
AUDIO INIT OVERRUN
· Reduce number of key frames in clip with automation gain
· Try restarting CPU
AUDIOMIXPERF:GETADMBUSROUTE()DIRECTOUTTRAC
· You may receive this error when trying to play audio direct out with some tracks not
selected; open the Audio Mix window and select the track that is set to None.
AUDIOMIXPERF:MAP TRACK TO CHANNEL() OUT OF VALID RANGE
· Make sure the Audio Mix window is not set to Direct Output with all of the tracks set
to None.
AUDIO OCCURING BUT NOT CAPTURED
· When digitizing: Make sure the Video Slave Driver is correctly cabled.
AUDIO OVERRUN
· When digitizing. The system cannot get the media out of the buffer and onto the
drive fast enough.
· On Quadras try removing the SCSI Manager 4.3 extension
· Check SCSI.
AUDIO SAMPLE CLOCK NOT DETECTED
· Once fixed by rebuilding the desktop
AUDIO UNDERRUN
· When playing. This means that the system cannot get media off the drives and into
the cards fast enough.
· Check for correct Avid Init or Startup
· Check SCSI
· Once fixed by Recreate Title Media
· When playing with a scrolling Timeline: Try disabling Timeline scroll or moving the
Timeline to the Bin monitor.
· Once fixed by removing Kensington trackball software from system
· Turn off AppleTalk
· Check Disk Cache setting
AVCHECKDIREXISTS
· See Tech Note MC007.
· Make sure there are no missing Supporting Files
· The Media Composer application must be inside the same folder as the Supporting
Files folder
BAD F-LINE INSTRUCTION
· May be caused by a corrupt Finder file
BAD FS OPEN
· Check to see if enough memory has been allocated to the application
BAD_NODE WHILE IN CAPTURE TOOL
· When digitizing using Time of Day Timecode in AudioVision: Try removing any
timecode numbers entered into the Capture Tool.
BLENDER_FILE: MANDRIL.C_LINE 458
· When working with a sequence: Can be caused by a corrupt title. Try recreating title
media.
BLENDER SUCCESS == TRUE
· May indicate a problem with the Janus card
BIN TRACK NOT FOUND
· When trying to open bins on a Power Quadra: Make sure the Secondary Cache in the
PowerPro Control Panel is turned off.
BUFFER LIST FILE
· Can be caused by a corrupted Add Edit in Avid black or filler; find and extract.
BYTES AVAIL FILE VDM CONTEXT CVTR
· When trying to render a submaster: Try rendering the effects individually.
BYTES NEEDED<=PREFERENCE READ MFM CONSUMER.C
· When trying to perform an Audio Mixdown: May be caused by corrupt media.
CALLING A METHOD ON A FREED OBJECT
· When trying to trim audio on a clip: Try recutting clip
· Try creating a new user
CAN'T CLOSE FILE STREAM
· Make sure your media drives aren’t too full
CAN'T FIND TRACK 0
· Track 0 has to do with how layered effects figure out what is on each track and how
they interact.
· Can be caused by a corrupt effect
CAN'T PUT UNREGISTERED CLASS
· When launching Composer: May be caused by corrupt media files.
· When closing bins: Try creating a new project.
CAPTURE CANCELLED DUE TO ERROR.
· When digitizing: May be fixed by restarting the Macintosh.
CM ACCUM NO MOB
· This is usually a media database corruption; reconstruct databases.
CM_CONV_BUF_TOO_SMALL
· When trying to render a matte key created from an imported PICT; customer was
working with material captured at 15 fps. Was fixed by moving key to a different
portion of the sequence.
CM_ENTRY_CLEAR_ENTRY 1
· When trying to play a sequence: Once fixed by removing a corrupt title.
CM INCOMPATIBLE EDIT RATES
· When trying to edit a sequence into a sequence: One of the sequences was corrupt.
Fixed by retrieving an earlier version from the Attic.
CM INVALID SUBID
· Can be caused by a corrupt title or effect
CM LABEL NOT FOUND
· When rendering titles: Try restarting and remaking the title.
· Once caused when new Settings and Supporting Files folders were placed inside older
folders
· When entering Effect mode: Try creating a new User.
CM NO SOURCE
· When applying a Color effect: Try creating a new sequence.
· Can also be caused by corrupt effects or imported graphics
CM OFFSET OUT OF RANGE
· If every frame of a master clip is used in a sequence and an EDL is generated, this
error may occur. Trim one frame off the clip.
· When trying to Batch Digitize: Try to locate bad clip.
· When Decomposing: Try altering handle length.
· When working with clips from an EDL Manager sequence: These clips come in as 24
hour clips; delete them.
COMPRESSIONTOP: NEW: UNKNOWN COMPRESSION TYPE
· Check for loose Gasket board on ABVB
COMPWIDTH <=9 FILE RGBA DESCRIPTOR
· Check for corrupt media
CONSISTENCY_CHECK_FAILED
· Usually occurs when trying to create an EDL or Cut List
· Try one video track at a time
· Can be caused by trying to save an EDL that has the same name as an existing EDL
· When trying to print a simple Cut List: Printer drive may be corrupt or outdated.
· Once fixed by removing IN and OUT points from a sequence before making list
· When launching EDL Manager: Was missing some supporting files.
CROP RATIO TOP = 0. CROP RATIO BOTTOM <=1
· When trying to recreatetitlemedia: Try going into titles and saving.
CRUMBS EXIST
· When batch digitizing previously digitized clips: Try decomposing the sequence that
the clips point to; batch digitize the clips created from the decomposer.
CRUMB WRONG PARENT
· Try rebuilding media databases and deleting creating files
· When trying to open a bin: Try deleting the Attic files for the project and relaunching
Composer
· Try removing Attic folder from Media Composer folder
CRUX!=NILL FILE:MFM_INQUIRY.C
· When opening bins with video sequences in Audio Vision: Try reinstalling
AudioVision.
CURR A_CLIP SOURCE_TYPE () FILE:EDL_OPTIMIZE.C
· When trying to create an EDL: Once fixed by removing fade to colors from head and
tail of sequence.
CUTLIST TEMPLATE CONTAINS AN ERROR...
· When generating a cut list: May be fixed by a new User setting.
DAE NOT CONNECTED, DAE ERROR -54
· When launching AudioSuite plug-ins: Is the memory allocation for the DAE
application locked?
DATAPOINTONE FILE:A...
· When working with a sequence brought forward to 7.01 from 6.5.3: Fixed by
removing a 3D warp and an audio level change.
DC_INIT_COMPLETE
· When you try to enter Capture Mode on an unblessed system
· When trying to run 6.x software on a model 9000; Model 9000s don’t recognize 6.x
software as it predates them. You may receive this error when trying to enter Capture
Mode. Try reblessing the system as a model 8000.
DDE NOT SUPPORTED
· Check for correct version of DigiSystem INIT
DDSN CLIENT REGISTERED
· Try trashing the DigiSetup
DDSN HOST TIME OUT
· The Digidesign drivers are not responding.
· Recreate DigiSetup file
· Check for INIT conflicts
· Reseat the audio card
· Check audio cabling
DDSN INVALID VALUE
· When trying to bring in digital audio: Make sure the Audio Tool is set up properly.
· Try remaking the DigiSetup file
DDSN NOT SUPPORTED
· Customer had installed Digidesign Sessions on system. Session installs a DigiSystem
INIT that is incompatible with Media Composer. Fixed by System Folder–only install
of Media Composer.
DE_DECKQQUEUE
· When trying to perform a digital cut: Does sequence time match timecode on tape?
DEFECTIVE SYNC ON TAPE
· Try several tapes as it may be a problem with the tape
· Try the usual deck control fixes: CommCloser, cables, VLX/VLAN, etc.
· Once fixed by replacing the NuVista+ card
DELETING ALREADY FREED OBJECT
· When opening or closing bin: Once fixed by deleting corrupt sequence in bin.
DE NOCOIN
· When trying to make a digital cut: Make sure deck is in Edit mode
· When trying to make a digital cut: Check record inhibit tab on tape
· Is deck supported?
DE_NORECTC
· When trying to perform a digital cut: Heads on deck were dirty.
· Try reselecting deck in Deck Configuration setting.
DENOMINATOR > 0 ERROR
· When trying to close a bin: Can be caused by corrupt clips.
DIDD UNKNOWN PIXEL FORMAT
· When trying to consolidate: Try trashing media databases
· When trying to consolidate: Once fixed by removing some titles
DIG AUDIO FIFO NOT FOUND
· Can happen when trying to digitize. Try a second time and it should work fine.
· Can also occur when A3 and A4 are selected when digitizing on a system that uses an
AudioMedia III card (a 2 channel board)
DIGI ALL IN USE
· When launching Media Composer: Try quitting and relaunching.
· Try zapping the PRAM
DIG_EVERTZ COMM_ERROR
· Can occur when using a Media Reader
· Once fixed by zapping the PRAM
· Make sure the Media Reader is cabled properly
DIGI_INIT_OVERRUN
· Occured at one customer site where an extender box was on the ADB bus
· Can also be caused by a Janus problem
· When playing a clip at faster than the normal play rate: Make sure AppleTalk is
inactive.
· Once fixed by replacing Kensington Mouse with regular mouse
· Can be caused by moving the faders in the Automation Gain Recording Tool too
aggressively prior to the start of recording.
· Try restarting
DIGI_SHELL_TOO_LARGE
· One customer had two DigiSystem INITs, the original and one called DigiSystem
INIT 2.95x6; fixed by removing the second one and restarting.
DIGITIZATION ABORTED BY USER
· Once fixed by replacing an Enhancement board
DIG TOO SHORT
· Check Disk Cache
· When trying to digitize clips that had been logged as 30 fps in a film project
· Turn off single frame video capture in Digitize settings
DISCONTINUITY IN TIMECODE OR THE IMAGE IS TOO COMPLEX
· First find out whether it’s a timecode or an image complexity problem; try digitizing
the material without timecode or try digitizing audio only.
· If it is bad timecode, troubleshoot like a No Driver problem.
· If the image is too complex, try reducing the gain.
· Check for the correct AVIDInit/Startup
· Can occur in a 24 fps project when trying to digitize audio only clips; make sure the
DAT TC Format (in Film Settings) matches the timecode of your source tapes.
· Check the Disk Cache (Memory control panel)
· Bypass a VLX/VLAN
DISK FILE NOT FOUND
· When trying to play: Rebuild databases.
· When trying to play redigized sequence: AVR 77 and AVR 3s material were mixed.
DISK MAGIC
· This is a drive directory error
· When trying to open a bin: Try moving the bin to a new location, changing its name,
or duplicating it.
· Try rebuilding the Media File databases
· Run Norton Disk Doctor
· Run the latest version of EPCI Updater
DISPLAY MISSED FRAME ADVANCE
· Try running the latest version of Drive Updater
· Can be caused by a corrupt title
· May be caused by problem with Janus or ABVB
· Can be caused by performing a mixed resolution Video Mixdown
· Were the clips digitized too hot?
DOC VERSION MISMATCH
· Can occur when trying to open up a 6.x bin into 5.5
DOMAIN COPY IN FAILED
· When trying to close bins: Make sure that too much memory hasn’t been allocated to
Media Composer.
DOMAIN COPY OUT FAILED
· May be compatibility issue when mixing sequences created in different versions of
Media Composer
· When launching Media Composer: Make sure some of your drive partitions aren’t
too full.
DOMAIN NULL MOB
· When trying to import an OMF file of AVR 75 material into an Offline system
DRAG LIB NOT FOUND
· Try rebuilding the desktop
DSK_IMAGE_TOO_LARGE
· Once fixed by replacing ABVB
DUPLICATE DCMDS
· Once caused by a corrupt DigiSystem INIT
· Check for correct version of Debugger Prefs
DVE == TRUE OR MATTE SUCCESS == TRUE
· When trying to launch Media Composer: Make sure the version of your boards is
supported by the software you are running.
· Try disabling INITs for Wacom table and/or Turbo mouse
DVR 7151 REG ERR
Once fixed by replacing ABVB card
DVR 22070 REG ERR
· Try running PCI Loader
DVR 7192_LUT_ERR/DVR 7192_REG_ERR
· Run PCI Loader
· Try reseating boards
· Make sure ABVB is receiving black burst
· With serial top on ABVB: make sure the board is receiving a solid SDI signal
· Make sure fans in CPU are working
· Try terminating unconnected serial digital cables
· Make sure serial digital cables are properly connected on deck
· Try zapping PRAM/rebuilding desktop
DVR BT281
· With a serial top on ABVB: Make sure the board is receiving a solid black burst
signal.
DVR DECOMP TIMEOUT ERR
· You may get this in places where you used to get JPEG Decompression Failed or
Vista Timeout messages.
· You may also get this doing high speed VSP in mixed resolution sequences. You
should be able to hit OK to get out of it.
· Could be a corrupt effect: Try recreating it.
· When trying to render a title: Make sure video fill is the same resolution as the title.
· Try disabling the 3D hardware; check the 3D hardware cabling.
· Has occured with video captured using the Single Frame setting (Digitize settings)
· When working with version 6.0 software: Digitizing off the native SCSI bus, using the
3D hardware, and working with a JPEGV are not supported. Upgrade to 6.01 or later.
· Can be caused by a Janus problem
· Can also be due to SCSI problems: once caused by a bad channel on a multi-channel
board.
DVRDSK INVALID USAGE
· Once fixed by replacing ABVB
DVR_DSP_TIMEOUT_ERR
· Try running PCI Loader
DVR GASKET TIMEOUT ERROR
· Similar to a Vista Timeout or JPEG Compression Failed message
· Can occur when rendering certain 3rd party Plug–Ins such as Kai’s Color Halftones
· When rendering effects: check for mixed video resolutions; try changing effect
parameters.
DVR PLAY TIMEOUT
· When playing: Trying running PCI Loader
DVR_RESIZE_TIMEOUT #1
· Once fixed by replacing ABVB
DVR SLIC TIMEOUT ERR
· Can occur when entering Digitize Mode with a deck in pause
· Try creating a new project
· Check the ABVB and Janus cards and ribbon cable between them
· Once fixed by bypassing a TBC
DVR VO VBL TIMEOUT
· When trying to digitize video: SDI output of deck was not correctly connected to SDI
top card.
· Can be caused by a weak/unstable video signal: Check cabling/patch bays.
DVR VO VIDEO TIMEOUT
· When trying to play video: Once fixed by reseating the Janus board.
· When trying to play video: Once fixed by removing some offline titles.
EDL_LANG_UNKNOWN_VARIABLE
· When launching EDL Manager: Try reloading program.
EDL LIST PT C._LINE 1683. VAL=MARK-2 VAL -2 EXCEPTION
· When creating an EDL: Try creating the list with a Dupe Reel for Each Source.
EDL MANAGER LAUNCH WAS UNSUCCESSFUL FOR UNKNOWN REASONS
· May be caused by INIT conflict
· Can also be caused by a lack of available memory
EDL.PARAMETER.C
· When launching EDL Manager: Make sure you’re using the correct version of the
Supporting Files.
EFF CONS S NUM OUT OF RANGE
· Can be due to a corrupt effect: Delete and remake.
END OF FILE REACHED ON MEDIA DATABASE
· Usually occurs when launching Media Composer
· May be a corrupt Media Database: Try rebuilding them.
· Drive(s) may be too full for database(s) to form
· May be caused by corrupt Media File folders
END OF FILE REACHED ON SERIAL PORTS
· When trying to launch AudioVision: Try deleting and replacing the Settings Folder in
the AudioVision Folder; inside there is a SerialPorts settings that may have become
corrupted.
ERROR CREATING TITLE...TRY RECOVER TITLE...CONSOLE
· Usually caused when Media Composer doesn’t have enough memory available to
create a title
· Once fixed by correctly terminating a MediaDock
· May occur on MediaShare systems when editing and saving an already created title;
make sure that the title and any underlying video are on partitions that the user has
write-access to.
ERROR DETECTED BY AVID STARTUP- RETURN BY SCSI MANAGER-...NO
SENSE DATA...
· When starting CPU: Make sure drives don’t have duplicate SCSI IDs.
ERROR DURING EXIT METHOD
· Can be caused by damaged media files: Locate with Norton Disk Doctor.
ERROR ON CLIP, ATTEMPT TO WRITE MEDIA FILE, NOT YET OPEN FOR
WRITE
· When trying to Batch Digitize: Customer had mapped Batch Digitize command to
keyboard and tried to begin digitizing while still in Logging Mode.
ERROR ON CLIP:COMMAND SYNTAX ERROR
· When trying to batch digitize from a nonsupported deck
ERROR ON DIGITIZE
· When trying to digitize using White Flag information: Either disable the setting
(Digitize settings) or make sure Media Composer is looking at the correct line of
VITC.
ERROR RETURNED FROM SCSI MGR...NO SENCE DATA
· Received when the Avid Startup ran: Customer had downloaded a too new version of
EPCI Updater to their ATTO card.
· Can also be caused by corrupt Avid Startup
EXCEPTION_I/O_RT11_CREATE_ERR
· The floppy disk may be write–protected or bad
FAILED TO FIND COINCIDENCE POINT FOR EDIT
· Usually occurs when you’re trying to perform a Digital Cut
· See Tech Note MC048.
· Check serial connections to deck, run CommCloser, cycle power on VLANs/VLX
· Try another tape; make sure that the deck can read timecode and has the proper
timecode reader board installed.
· Make sure your tape has been both striped and blacked
· Check the deck & tape to see if record inhibit is activated
· Make sure VLX has correct drivers loaded (NTSC or PAL) to match deck
FATAL ERROR WHILE INITIALIZING
· When trying to launch Media Composer version 6.0: Make sure that you’re not using
a JPEGV card as it’s incompatible with 6.0; upgrade to 6.01 or later.
FILEHDL=NULL
· When trying to launch Media Composer: Check for corrupted or missing Supporting
files.
FILE IS OPEN-CANNOT COMPLETE
· When attempting to group drives: Make sure File Sharing is inactive.
FILE NOT FOUND
· When trying to open a bin: Make sure one project folder isn’t located inside another.
FILE STREAM...CLOSING FILE
· When trying to save a bin: Is the internal drive full?
FILM ROLL IDENTIFIER
· When trying to digitize on the fly: Try creating a new User/Project/Bin.
FLHDL MAGIC==MFM_HEAD_MAGIC AND NFAMPF==TOTAL SAMPLES, FILE
JANUS CONSUMER
· When scrolling through sequence: Check for corrupt clip.
FLHDL >ONLINE: MFM_INQUIRY
· When trying to export an audio sequence as an OMFI composition with SDII format:
check for corrupt clips.
FRAME BUF
· May occur with clips that were digitized with AppleTalk active
FR. RANGE NOT ALLOCATED
· Once fixed by replacing ABVB
FULL END PAUSE<=EFFECT BLEND JANUS CONSUMER:C
· Can occur when trying to load a 24 fps sequence into a 30 fps project
GETMETERCHANNELS
· Check for missing DigiSystem INIT
GET TRACK TYPE
· Usually related to timecode. Either there is bad timecode on the tape, a problem with
the VLX or serial cable. Try digitizing without timecode to make sure that this is the
problem. If it is, check all serial cable connections, run Commcloser, cycle VLANs
and try other tapes.
· Can also be caused by a bad Enhancement board
· Can be caused if you cancel a render before the thermometer appears
GROUPREP_VIDEOWINDOW_SETRECTANGLE
· When trying to create a digital cut: Timeline was slightly overlapping Source monitor.
· When trying to create a digital cut: Digital Cut window was overlapping Composer
window.
· Once fixed by rebuilding media databases
HANDLES ==1 FILE:VDMI INTERRUPTS.C
· When trying to open a project: Customer had installed Targa 2000 Control Panel and
Extension. Fixed by removing the INITs and running PCI Loader.
HEAP AT [ADDRESS] IS BAD, BLOCK LENGTH IS BAD
· Can be caused by a corrupt user (a Media Composer user may get corrupted if you
use it with Media Log).
HPDOMAIN_INIT_FAILED,FILE:MSM OMFI.MDB
· When trying to quit out of NewsCutter DV: Try deleting media databases.
HTABLE_LOOPSTATE_CORRUPT
· May be caused by bad RAM
· When performing a digital cut: Is the ABVB receiving proper sync?
IEDIT_DELAY
· After selecting project and user: Try deleting MCState, Site Settings, and
AvidDefaultPrefs.
ILLEGAL BENTO FILE
· When importing an OMF file from Alias: Make sure file is exported using frames, not
fields.
ILLEGAL_DURATION_FROM_PLAY_DECK
· When trying to do a digital cut: Check to make sure that the correct software has been
downloaded to the VLX.
ILLEGAL VIDEORATE; FILE: EDIT UNITS.C, LINE: 359
· When digitizing in AudioVision: Try creating a new project.
INCOMING MEDIA TOO SHORT
· Usually they don’t have enough media to create the effect
· Can be caused by a corrupt Project
INNER/OUTER PHASE ERROR
· May be corrupt audio media files: Try deleting and redigitizing.
INSUFFICIENT DISK SPACE
· When trying to digitize: Make sure customer is using the correct version of
AvidStripe.
INTERNAL ERROR: "COMPACCSTART.VALUE>=MFMACCSTART.VALUE" FILE:
"WAVECACHE.C" LINE: 353
· In AudioVison: Try toggling waveforms off.
· Try deleting and remaking all of the dissolve media
· If you still get the message after remaking effects, you will need to turn waveforms on
and slowly move through the sequence, clicking in the timestrip one screen at a time
to find the offending clip (or clips). You will know which clip is the problem, because
it will disappear from the timeline until you toggle waveforms off again. Hightlight all
transitions with a fade and move them (i.e. +1 enter) so they are remade. This should
fix the problem.
INVALID DRIVE DIRECTORY
· Try removing extraneous extensions, particularly those installed by Nortons
INVALID EAI
· Can be caused by a conflict with a Wacom tablet
INVALID_TRIM
· When trying to load sequence into record monitor: Try taking media offline and
removing a suspected problem area of sequence.
JANUS JPEG CODEC
· Check for corrupt effects
· Once fixed by removing nested AVR 12 titles from an AVR 75 sequence
JOB ABORTED DUE TO WRITE ERROR
· When attempting a DLT backup: Customer had Quick Erased a tape—Formatting the
tape fixed the problem.
JPEG COMPRESSION FAILED
· Can be caused by a bad board, bad mediafiles, and loose ribbon cables
JPEG CONS AV SYNC ERROR
· See Tech Notes MC034, MC042, MC043.
· Check for feedback loop
· Make sure the playback deck is not in pause
· Try recreating the DigiSetup file
· Make sure all components are receiving the proper (and same) sync
· Is the NuVista+ card receiving sync? Is the Video Tool set for Composite?
· Can be caused by a SA4 (rev 1.0) card that needs to be upgraded
· Check that the Video Slave Driver is turned on and cabled properly
· Make sure the proper Slave Clock Out to Slave Clock In cable is being used--it should
be less than 1 foot long.
· Make sure your Audio Tool is not set for Digital Input
· Make sure AppleTalk is inactive
· Can be caused by a bad audio or video card
· With a Power Macintosh 8100/110: This CPU requires a different AVIDinit/startup
than the 8100/100.
· Make sure your boards are the correct revisions: Once fixed by upgrading ATTO
card to correct revision.
· Are you using an NTSC black burst generator with PAL or vice versa?
JPEG_CONS_SEEMS_FROZEN
· Once fixed by recreating the DigiSetup file
· Is your deck in pause?
· Check for correct drive termination
JPEG FRAME TOO BIG
· When rendering a motion effect: Make sure the video isn’t too hot; redigitize and
lower gain.
JPEG INITIALIZED
· When importing a QuickTime movie that had been saved using the Avid Codec: Make
sure the Compression Tool matches the compression that you saved the movie in.
JPEG PROD INIT OVERRUN
· Check the disk cache, it may be set too high
JPEG PROD VIDEO OVERRUN
· Try creating a new user setting
· Check the disk cache, it may be set too high
JPEG_RAMPTR_VALID
· When trying to import a PICT file: Caused by a bent pin on the Gasket board.
JPEG UNK STRM STATUS
· When trying to digitize: Disk cache may be set too high
JPEG UTILITIES
· Try reloading the NuVista+ Drivers
JPEG WRITER UNK STRM STATUS
· When trying to digitize: Disk cache may be set too high.
JJ_CODEC_INVALID_USAGE
· When trimming audio: Fixed by new user setting.
LEN <=DESTINATION AVAILABLE
· May be fixed by rendering effects
LOGICAL DURATION >0
· Usually this is caused by a corrupt sequence; can also be caused by a corrupt effect.
· Try loading the sequence into the Source monitor and cutting over to the Record
monitor
· Locate problem area in sequence and replace
· Once fixed by performing a Video Mixdown on corrupt area; this was then cut back
into sequence.
LVG_INSUFFICIENT_SPACE
· When trying to save a title: Try allocating more memory to Media Composer.
MAC ERROR 10
· Check to see if RAM is installed correctly
MAC ERROR -15
· Can be caused by a conflict with ATM 2.2
MAC ERROR 17
· Once fixed by reseating the ATTO card
MAC ERROR -25
· See Tech Note 52
· Try quitting out of Media Composer and relaunching
· Check to see if RAM is installed correctly
MAC ERROR 28
· Check to see if RAM is installed correctly
MAC ERROR -32
· When exporting QuickTime: Too much memory had been allocated to Composer.
MAC ERROR -34 (DISK FULL)
· Usually your internal hard drive is full
· Try rebuilding the desktop
· Copy some files to a media drive and delete from internal drive
· Once caused by a program called Trash Back that keeps files that have been deleted
on the drive as hidden files; when installed Trash Back is located under the Apple
menu.
MAC ERROR -35
· When trying to create a new project: Once fixed by reinstalling Media Composer.
· Make sure Media Composer wasn’t launched from a bin on a floppy disk
· While exporting: Try exporting the sequence one track at a time.
· Make sure your file names don’t have colons (:) in them; the Macintosh Operating
System uses them as delimiters.
MAC ERROR -36
· See Tech Note MC020.
· This is a SCSI problem: Check termination, drives, cabling, ATTO cards.
· Can also be caused by corrupt media
· Run Disk Doctor on drives
· Check for Creating files and delete them
· Can be caused by ATTO cards with AT&T chips
· When playing with a scrolling Timeline: Try disabling Timeline scroll or moving the
Timeline to the Bin monitor.
MAC ERROR -37
· When trying to delete bins: Make sure you don’t have a bin named “Trash.”
MAC ERROR -39
· See Tech Note MC015.
· Run Disk Doctor
· While initializing Media Databases: Try rebuilding them.
· When opening a bin: Try retrieving a copy of the bin from the Attic or make another
bin and move the material into it.
· When working with a sequence: Can be caused by corrupt effects or corrupt media
files; remake effects and/or redigitize media.
· Check for Creating files
MAC ERROR -40
· See Tech Note MC014
· Can be caused by corrupt media files: Try redigitizing.
MAC ERROR 41
· May be caused by a corrupt Finder file: Perform a clean install of the OS.
MAC ERROR -42
· Can be caused by Suitcase 2.1.3: Try removing it from the Extensions folder.
· Try running Disk First Aid or Disk Doctor
MAC ERROR -43
· See Tech Note MC017
· Can be caused by quitting Media Composer prior to selecting an Editor or Project
· Can be caused when Bins, Projects, Settings files or other Media Composer files are
moved at the Finder level while the Media Composer is running. The Media
Composer cannot find a file it is using so it displays this message. Put the files back
where they were and try again.
· Some Supporting files may be missing. Try reinstalling Media Composer.
Try creating a new Editor and new Project
When trying to exit a project: Editor was using personal user settings directly off a
floppy disk. Save all bins, force quit, and copy user settings onto internal hard drive.
Try creating a new Avid Users folder
MAC ERROR -44
· May be caused by a SCSI ID conflict
MAC ERROR -47
· When creating a bin: Can be caused by corrupt editor settings.
· When trying to create a new bin: Bin settings for the Attic may be set for "keep [ 0 ]
files in the Attic folder, with a maximum of [ 0 ] versions of each bin". Change either
number to 1 or more.
· When closing a bin: Try rebuilding the Media Databases.
· When launching MediaShare F/C: Systems were infected with Autostart virus.
MAC ERROR -49
· When saving a bin: Bin may be corrupt; try moving material to a new bin.
MAC ERROR -50
· When trying to do a Motion effect: Can be caused by a corrupt clip.
MAC ERROR 51 OR SYSTEM ERROR 51 UNSERVICABLE SLOT
· Usually occurs with an Expansion Chassis
· Make sure switch settings in the Expansion Chassis are correct
· Can be caused by a bad card
· Make sure Chassis is properly terminated
· Reseat Expansion card in CPU
· Reseat Interface cable
· Make sure customer is using a Rev. K NuVista+
MAC ERROR -56
· See Tech Note MC056
MAC ERROR -58
· When ejecting a DOS disk: Can be caused by an INIT conflict.
· When attempting to eject any DOS disk with Sound Master installed, no sound may be
dedicated to the disk eject function. Otherwise, the system will crash with a -58 error.
MAC ERROR 99
· When booting a CPU: May be caused by a bad Macsbug.
MAC ERROR -108
· When launching Media Composer: Can be caused by too much memory being
allocated to Media Composer.
MAC ERROR -109
· When importing OMFI to AudioVision: Once caused by two subclips that were
missing their names.
MAC ERROR -111
· See Tech Note 84
· Try rebuilding Media Databases
· Is Modern Memory Manager on?
MAC ERROR -115
· When closing a bin: Try opening a new project with new bins and copying the clips
into them.
MAC ERROR -127
· See Tech Note MC016
· Usually a drive problem
· Check SCSI: cables, termination
· Run Disk Doctor
· Run the latest version of EPCI Updater
MAC ERROR -191
· When playing a sequence that has been redigitized: Once caused by a System clock
that had been set for 1956. The problem was fixed by deleting the media and
redigitizing.
MAC ERROR -192
· Can occur when trying to launch a Power Macintosh version of Media Composer on a
Quadra
· Try performing a Clean Install of the System Software
· Is Software FPU installed and active?
· With Power Quadras: Check PowerPro Control Panel and make sure CPU is running
as a Power Macintosh.
· When trying to print the timeline: Try turning off the effect icons in the timeline.
· Check the lithium battery in the CPU
MAC ERROR 199
· Can be caused by bad or improperly seated/configured RAM
· Try reinitializing internal hard drive
MAC ERROR -309 OLD JPEG
· Can be caused by a bad Enhancement board: Remove it and see if the problem goes
away.
· Can also be caused by problems with any of the other video boards: Try reseating
them.
· Make sure your video cards are in the correct slots and are the proper revisions
· Make sure that the SW1 switch on the NuVista card is in the correct position
MAC ERROR -600
· When exiting 5.6 Media/Film Composer: Try removing AvidNet/Transfer Tool
software.
· When trying to send clips via AvidNet: try resetting TCP/IP Control Panel, saving
changes, and restarting CPU.
MAKE DATA XFER OBJECT UNKNOWN COMPRESSION COMPRESSOR
· When trying to launch Media Composer: Fixed by replacing gasket board.
MANDRILL LOAD STATUS ==TRUE
· Try Mandrill 0/Python 0
· Check for loose Mandrill card
· Try trashing MC State files
MATCH FILE: (CONSOLIDATE)
· When trying to Decompose: Try using a different handle length.
MATH COPROCESSOR NOT INSTALLED
· Make sure Software FPU is installed and turned on
MATTE SUCCESS == TRUE
· Once fixed by moving audio card to correct slot in an Expansion Chassis
· Can be caused by a problematic Janus card
MC STARTUP.OUT FAIL TO OPEN DISCOVERED OUTPUT FILE
· When booting: Perhaps the internal drive has become locked. Locate (shareware.com)
and run the “Unlock Drives” utility.
M_DEFER_SET_CONTROL_LOAD_INFO
· Check for corrupt imported graphics
MEDIA FILE LINK IS NULL
· Can occur if Media Composer is launched when the system contains both an ABVB
and Enhancement card (they are incompatible)
· Try rebuilding Media Databases
· Try reinstalling Supporting Files
· Make sure your JPEG card is the proper revision
MEDIA READER LOADER NOT RESPONDING
· Once fixed by deleting the Media Reader folder (located in Utilities folder)
MEDIA PROXI TIMEOUT
· Is the extension “HP Background” located on the system? Try removing it.
MEMORY ERROR 1
· When opening a project or bins: try creating a new user.
MEMORY ERROR 3/4 @ PC
· These are generic Power Macintosh errors
· Check board revisions
· Check 3D hardware cables
· Try restarting CPU
· Can be caused by corrupt clips
· On a Power Quadra make sure the Secondary Cache (found in the PowerPro control
panel) is turned off
· Try Mandrill 0 or Python 0
· Can be caused by Creating files
· Make sure boards are located in the correct slots
· Check to make sure RAM is correctly installed. This message has been caused when
RAM of different speeds has been installed in the same bank.
· Make sure Media Composer has enough RAM allocated
· Run Disk Doctor
· Make sure the Serial Switch Control Panel is set for Compatible
· On Power Macintosh 9500s zap the Cuda chip and reseat/replace the processor board
· Make sure you’re using a supported version of the Macintosh OS
MEMORY TOO LOW TO LAUNCH ATM
· When booting: Perhaps the internal drive has become locked. Locate (shareware.com)
and run the “Unlock Drives” utility.
MFM_BOB.C
· Can occur in AudioVision when going over the 24 hour mark
MFM CONSUMER::COMMON CLOSE() INSUFFICIENT MEMORY
· When trying to render: Make sure enough memory is available.
MFM CONS UNEXPECTED RC
· When rendering: Effect may be corrupt; try deleting and remaking it.
MFM CONS UNKNOWN RC
When rendering: Once fixed by removing corrupt filler around an effect.
MFM CORRUPT MEDIA
· When trying to play: Once fixed by upgrading customer from 5.20 to 5.21.
MFM HEAD MAGIC
· Once fixed by renaming tapes
· Retrieve a copy of the bin from the Attic
· Try creating a new Project or Bin
· Make sure your file names don’t include colons (:)
MFM PROD RRRLE
· When trying to render: Can be caused by a corrupt effect.
MISSING A QUIESCE
· When loading clips into source monitor: Trying disabling 3D hardware and reseating
3D cables.
· May also be caused by corrupt media or SCSI problems
MIX NO TRACK
· Can be caused by assigning 2 of the slider controls in the Audio Mix Tool to the
same audio track and then trying to play
MOB_MAN_BATCH_BEGUN
· After renaming drive partitions on the desktop: Try restoring the original names.
· Can be caused by corrupt effects in a sequence
MODEM PORT IN USE
· Try removing the Telcom Extension or the Serial Port Arbitrator Extension
· Try making AppleTalk Inactive
MSG CALL NO OBJ SPECIFIED
· When trying to perform an Audio Mixdown: Render Audio Dissolves.
· When opening Media Composer: Make sure enough memory has been allocated.
· Check for corrupt audio dissolves
· Try creating a new User
· When rebuilding media databases: Check for corrupt media files.
· When Reversing Selection in Media Tool: Try rebuilding Media Databases.
MSM_NO_OFFLINE_MEDIA_FOUND
· Does system support resolution clips were digitized in?
NEXT<SHRT_MAX_C: OCCUR
· Once fixed by placing material in new project
· When moving a bin from the editor’s system and trying to open it on the assistant’s
system; systems are using MediaShare: try resaving bin on editor’s system.
NETMSG -2175
· When launching MediaShare F/C: In Sharing Setup, make sure the computer name
starts with letters, not numbers; if it starts with numbers you’ll need to enter a new
name and then reinstall the MediaShare F/C software. Can also be caused by invalid
characters (@, $, %, and so on.)
NMI DISPATCH
· When initializing 3D Effects: Check 3D hardware.
NO CHUNK
· Corrupted bin, possibly OMFI related: Try retrieving an Attic copy.
NO DRIVER
· Try Check Decks
· Run CommCloser
· Make sure deck is supported or doesn’t require a VLX
· Reseat serial cable
· Cycle power on VLX
· Make sure you’re using the correct cable; the direct deck control cable and the
Macintosh to VLX cable may look the same, but have different pin–outs.
· Check Serial Tool and make sure Media Composer is looking at the correct port
· Zap the PRAM
· Is Serial DMA present in Extensions folder (if running 7.5.2 or earlier)?
· Is the deck in Local?
· Remove the Serial Arbitrator extension from the Extensions folder
· Make sure Sync Mode (Deck settings) is set for Source Lock
NO EDIT EVENTS WHERE FOUND DURING EDL OPTIMIZATION
· When trying to import an EDL: This error can be received when the EDL has Record
Marks at the end of each edit line. You often see this when your list comes from an
on-line session. When the on-line editor performs an edit, he places a record mark at
the end of the line to let him know that the event has been done. When we import the
list, Media Composer recognizes the marks and skips the edit.
NO EVENTS IN LIST
· The CMX format requires one and only one blank line at the beginning of an EDL
file. If there is more than one blank line at the beginning of the file, you may receive
this error message. Remove it using Vantage.
NO MEDIA AVAILABLE
· When trying to play a sequence: Can be caused by modifying the source tracks of
clips used in the sequence.
NO ODD SYNC ROUTINE AVAILABLE
· When trying digitize using an AudioVision: Check the Serial Switch; it needs to be set
for compatible when working with a MicroLynx.
NO PROCEDURE NAME
· When trying to boot up: Customer crashed to MacsBug and received this error. Fixed
by reseating the ATTO card.
NO SUCH VOLUME
· See Mac Error -35
NOT ENOUGH ADJACENT MATERIAL TO CREATE SEQUENCE
· See Tech Note MC054.
· When creating a sequence from an imported EDL: Some dissolves (can’t tell which
ones) may need to be shortened or removed.
NOT ENOUGH MEMORY
· When launching Media Composer: Make sure that 32 Bit Addressing is turned on and
no other applications are running.
· If you’re not using a drive’s media, take it offline
· Delete unused precomputes
· Buy more RAM
NSAMPS == TOTAL SAMPS
· When loading a sequence into a monitor or Batch Digitizing: Can be caused by a
corrupt title. Remake it.
NULL_TRACK_NUMBER
· When trying to play a subclip: Subclip was created without any track lights turned on
and didn’t have any tracks.
NUVISTA STUCK ON FRAME
Once fixed by replacing ATTO card
OBJECT ID OUT OF BOUNDS
· Usually occurs when trying to open bins created in Power Macintosh versions 5.21 v7
through v10 in 5.51
· The problem is caused by an incompatibility with locators between the versions;
remove the locators in the earlier version of the software.
OFFSET>MINUS FRAMES
· When attempting to create an EDL with EDL Manager: Try cutting sequence into new
sequence.
OMFI DOMAIN NULL PHYSICAL DESCRIPTOR
· When trying to open an OMF Export in the OMF Tool: Can be caused by offline
media.
OMFI HP DOMAIN
· When trying to launch Media Composer: Try deleting the media databases
ONE OR BOTH MARKS OUT OF BOUNDS
· Check to see if Sync Point Editing is enabled: Try turning it off (Special menu).
OUTER COINCIDENCE LOOP RUNNING TOO SLOW
· When trying to digitize in the Capture Tool, using a Micro Lynx: try doing a
CLEAR–SYS and a CLEAR–SETUP and rebooting the Micro Lynx.
OUTPUT DEVICE JANUS/JPEG CODEC
· When loading a sequence into a newer version of Composer: Try deleting tracks with
alpha channel
· When trying to promote an imported PICT with alpha to 3D: In this case, alpha was
digitized from tape; try creating a new alpha in Photoshop.
· When opening bin: Sequence had mixed AVR 77 and AVR 8s material.
PBD: DIGITIZE CORE - NO PLAYER ESTABLISHED
· When trying to digitize: Try reselecting video track light or playing a clip.
PC REG UNKNOWN CLASS ID:6977
· Can be caused by a corrupt bin: Retrieve a copy from Attic. Seen with damaged hard
drives and floppies left near magnetic fields.
PCOMP_NO_SOURCE
· When rendering a submaster: The submaster may be overlapping another submaster
or filler; trim the submaster.
PGLUE SAMPLE NUM OUT OF RANGE
· Check the end of the sequence for white frames. Overwrite (do not Extract or Lift)
any material on top of the affected portions.
· Check for corrupt effects
· Rebuild Media Databases
PGLUE_RESTART_OUT_OF_RANGE
· When trying to play a portion of a sequence: Part of the sequence may be corrupted.
PHOTOSHOP 3.0 IS REQUIRED TO OPEN THIS FILE
· When trying to play a PICT file in the Source monitor: PICT had been saved with
layers; flatten the image in Photoshop and save as PICT.
PIP_EFF_SCSI
· Check 3D hardware cabling
PIN ERROR UNDERFLOW
· Check 3D hardware cabling
PIN SCSI ERROR
· Occurred in a 24 fps project and was fixed by disabling the 3D hardware
· Check 3D hardware cabling
· Are you using an M Resolution?
PLAYBACK CONTROL ERROR
· Once fixed by reinstalling Macintosh System Software
· Once fixed by replacing the ATTO IV–D card
PLAYER FRAMING ERROR
· Can be caused by corrupt media: Try redigitizing.
PLEASE INSERT THE DISK AVID
· Usually occurs on AMPs: Try removing the Color Picker extension and restarting.
PMM INSUFFICIENT MEDIA
· When playing material that was digitized directly to the Timeline: Try recutting
master clips into sequence.
PMM MISMATCH AUDIO CHANNELS
· When creating an audio mixdown: Check to see if any of the tracks are offline.
PMM MISMATCH COMPRESSION TYPE
· When trying to render a collapsed track: Try removing any empty tracks.
· When playing two or more 3D effects that are located near each other: Render one of
the effects.
3D_EFFECTS_UNDERRUN
· Try disabling 3D effects hardware.
· Try turning off AppleTalk
ACCESS EXCEPTION AT PC
· When booting up with drives connected to a dual channel ATTO card: The internal
drive had been formatted with FWB; its drivers overrode the ATTO drivers. Reformat
with Apple formatter.
· Try installing 7.01v1 or later.
· Try running Disk Doctor or Disk First Aid
A: COMP>GET APP CODE()== AC_EFFECT
· When trying to recreate title media: In the Import options, make sure “Ignore
Existing Alpha” is deselected. Fixed in 7.01v1.
· Try creating a new user
ACOMPOS!=NULL
· When trying to digitize: Once fixed by deleting media databases.
ADM ARM NOT STOPPED
· May occur if you try to play or digitize too quickly after entering Capture mode
ADMC_ADM_STOPPED
· When trying to digitize: Disk cache was set too high.
ADMC CONSUMER
· While trying to play a sequence: Was fixed by Recreate Title Media.
· While trying to play a sequence: Wrong sample rate set on Slave Driver.
· Can be caused by Kaleidoscope INIT: remove it
ADMC JANUS CONSUMER
· Try creating a new user and project
ADM FIFO ALLO CD
· When recording with Audio Punch-In tool: Try closing the Digitize tool.
ADM GAIN SEG OVERFLOW
· While trying to play a sequence: Was fixed by locating and removing a corrupt
portion of the sequence.
· Try moving the audio to a different drive than the video
ADM_RECFIFO_OVERUN
· Try restarting
· Check Disk Cache
· When trying to digitize a clip: Try opening bin in another project.
AFIFO_GIVE_OVERRUN
· When trying to perform an Audio Mixdown: Use Add Edits and create the mixdown
in several passes. Also, if you’re mixing down more than several tracks, try creating
the mixdown in several passes.
· Make sure AppleTalk and File Sharing are inactive
· Check the Disk Cache; it may be set too high.
· Can also be caused by corrupt EQ effects
AFILESTREAM_ERROR_CLOSING_FILESTREAM
· When trying to save a bin: Is the internal hard drive full?
AMCI_BITCLOCK_SKEW
· Occurs with AudioVision
· The clocks coming from the two 8x8's may not be synchronous. The AMCI Card is
comparing the two 8x8's at startup, and if they are off, you may receive this error.
· One cause of this can be if the OS Clock from the MicroLynx (or VSD) goes to the
second 8x8 (9-16) first, then to the first 8x8. The AMCI Card expects the clock from
the ch1-8 8x8 to be slightly ahead of the ch9-16 8x8. If the OS Cabling is wrong,
then it may be reversed.
AMCI PLL NOT LOCKED
· When launching AudioVision: Make sure the Micro Lynx and the Audio Interface
are properly cabled.
AMEFS_FILE_SIZE_EXCEEDED
· When creating or recreating effects: One of your media drives may be full; try saving
effect to a different partition.
AMOUNT OF AUDIO RECEIVED DIFFERS FROM AMOUNT OF AUDIO
REQUESTED
· Usually received while digitizing
· Check for INIT conflict. Remove APPLE CD-ROM INIT and CD-ROM REMOTE.
· Check pulldown switch on Video Slave Driver
· May happen on model 400s and 800s with Film Option; has been fixed by reblessing
system as a Film Composer.
AMOUNT OF VIDEO DIFFERS FROM THE AMOUNT REQUESTED
· Indicates that there is a problem synchronizing the audio and video
· Check the pulldown switch on the front of the Video Slave Driver. It should be set to
1.00 for NTSC or 30 fps projects and set to .99 for film or 24fps projects in most
cases (consult your manual for more information), and 1.00 for all PAL projects.
· Try recreating the DigiSetup file
· Check that Black burst from a single source is feeding your Video Slave Driver, deck,
ABVB, and VLANs/VLX
· Cycle the power on the Media Composer, especially the audio hardware and the tape
deck and VLANs/VLX and try again. The audio hardware and the VLANs/VLX can
get into a strange state and powering them down will reset them.
· Check your deck to verify that the play rate is correct
· Your Video Slave Driver may be failing
· The audio signal may be too hot and cause Media Composer to skip a frame when
digitizing
ANY CLIP = NULL
· Could be caused by a corrupt bin; try dragging the clips into another bin or retrieving
a copy of the bin from the Attic.
· When Sifting: If the Sift column is set to Any, you may receive this message.
· Check for missing Supporting Files
· Check for corrupt Media Files; run Nortons to locate.
AOBJ_VERSION_MISMATCH
· When trying to open a 7.0 project in 6.x
· When trying to open (in 6.x) a backup of a 6.x project that’s been brought forward
to 7.0: Try deleting (back it up elsewhere if necessary) the 7.0 version of the project
from the Composer Projects folder and then opening backup in 6.x.
ATC PORT:: OTUN BIND ERROR = -3205.
· When trying to send material using AvidNet: Customer had an incorrect IP address on
2nd system.
AUDIO ATTEMPTING TO OVERRUN ITS BUFFERS
· One customer had a Control Panel called Silver Lining Light used with a Syquest
drive; removing it fixed the problem. Check for other problematic INITs.
· Make sure the Disk Cache isn’t set too high
· Was once fixed by reseating the ATTO card
· Check SCSI—drives, cables, termination
· Check for correct versions of AVIDinit/startup
· Remove the SCSI Manager 4.3 extension and restart (usally happens when digitizing
off the native SCSI bus on a Quadra)
· Zap the PRAM
AUDIO CARD NOT RESPONDING
· See Tech Note MC001
· Try recreating DigiSetup file
· Try reseating the audio card
AUDIO CLOCK NOT RESPONDING
· Try recreating DigiSetup file
· Check Video Slave Driver and Audio Interface cabling
· Check your Audio Tool; you may be set up for digital sync.
· Check the Peripheral setting in your Audio setting; the wrong hardware (either a 442
or 888) may be selected.
AUDIO EFFECT CONSUMER:READ SAMPLES()UNEXPECTED AMES
· Once fixed by removing corrupt imported audio file
AUDIO INIT OVERRUN
· Reduce number of key frames in clip with automation gain
· Try restarting CPU
AUDIOMIXPERF:GETADMBUSROUTE()DIRECTOUTTRAC
· You may receive this error when trying to play audio direct out with some tracks not
selected; open the Audio Mix window and select the track that is set to None.
AUDIOMIXPERF:MAP TRACK TO CHANNEL() OUT OF VALID RANGE
· Make sure the Audio Mix window is not set to Direct Output with all of the tracks set
to None.
AUDIO OCCURING BUT NOT CAPTURED
· When digitizing: Make sure the Video Slave Driver is correctly cabled.
AUDIO OVERRUN
· When digitizing. The system cannot get the media out of the buffer and onto the
drive fast enough.
· On Quadras try removing the SCSI Manager 4.3 extension
· Check SCSI.
AUDIO SAMPLE CLOCK NOT DETECTED
· Once fixed by rebuilding the desktop
AUDIO UNDERRUN
· When playing. This means that the system cannot get media off the drives and into
the cards fast enough.
· Check for correct Avid Init or Startup
· Check SCSI
· Once fixed by Recreate Title Media
· When playing with a scrolling Timeline: Try disabling Timeline scroll or moving the
Timeline to the Bin monitor.
· Once fixed by removing Kensington trackball software from system
· Turn off AppleTalk
· Check Disk Cache setting
AVCHECKDIREXISTS
· See Tech Note MC007.
· Make sure there are no missing Supporting Files
· The Media Composer application must be inside the same folder as the Supporting
Files folder
BAD F-LINE INSTRUCTION
· May be caused by a corrupt Finder file
BAD FS OPEN
· Check to see if enough memory has been allocated to the application
BAD_NODE WHILE IN CAPTURE TOOL
· When digitizing using Time of Day Timecode in AudioVision: Try removing any
timecode numbers entered into the Capture Tool.
BLENDER_FILE: MANDRIL.C_LINE 458
· When working with a sequence: Can be caused by a corrupt title. Try recreating title
media.
BLENDER SUCCESS == TRUE
· May indicate a problem with the Janus card
BIN TRACK NOT FOUND
· When trying to open bins on a Power Quadra: Make sure the Secondary Cache in the
PowerPro Control Panel is turned off.
BUFFER LIST FILE
· Can be caused by a corrupted Add Edit in Avid black or filler; find and extract.
BYTES AVAIL FILE VDM CONTEXT CVTR
· When trying to render a submaster: Try rendering the effects individually.
BYTES NEEDED<=PREFERENCE READ MFM CONSUMER.C
· When trying to perform an Audio Mixdown: May be caused by corrupt media.
CALLING A METHOD ON A FREED OBJECT
· When trying to trim audio on a clip: Try recutting clip
· Try creating a new user
CAN'T CLOSE FILE STREAM
· Make sure your media drives aren’t too full
CAN'T FIND TRACK 0
· Track 0 has to do with how layered effects figure out what is on each track and how
they interact.
· Can be caused by a corrupt effect
CAN'T PUT UNREGISTERED CLASS
· When launching Composer: May be caused by corrupt media files.
· When closing bins: Try creating a new project.
CAPTURE CANCELLED DUE TO ERROR.
· When digitizing: May be fixed by restarting the Macintosh.
CM ACCUM NO MOB
· This is usually a media database corruption; reconstruct databases.
CM_CONV_BUF_TOO_SMALL
· When trying to render a matte key created from an imported PICT; customer was
working with material captured at 15 fps. Was fixed by moving key to a different
portion of the sequence.
CM_ENTRY_CLEAR_ENTRY 1
· When trying to play a sequence: Once fixed by removing a corrupt title.
CM INCOMPATIBLE EDIT RATES
· When trying to edit a sequence into a sequence: One of the sequences was corrupt.
Fixed by retrieving an earlier version from the Attic.
CM INVALID SUBID
· Can be caused by a corrupt title or effect
CM LABEL NOT FOUND
· When rendering titles: Try restarting and remaking the title.
· Once caused when new Settings and Supporting Files folders were placed inside older
folders
· When entering Effect mode: Try creating a new User.
CM NO SOURCE
· When applying a Color effect: Try creating a new sequence.
· Can also be caused by corrupt effects or imported graphics
CM OFFSET OUT OF RANGE
· If every frame of a master clip is used in a sequence and an EDL is generated, this
error may occur. Trim one frame off the clip.
· When trying to Batch Digitize: Try to locate bad clip.
· When Decomposing: Try altering handle length.
· When working with clips from an EDL Manager sequence: These clips come in as 24
hour clips; delete them.
COMPRESSIONTOP: NEW: UNKNOWN COMPRESSION TYPE
· Check for loose Gasket board on ABVB
COMPWIDTH <=9 FILE RGBA DESCRIPTOR
· Check for corrupt media
CONSISTENCY_CHECK_FAILED
· Usually occurs when trying to create an EDL or Cut List
· Try one video track at a time
· Can be caused by trying to save an EDL that has the same name as an existing EDL
· When trying to print a simple Cut List: Printer drive may be corrupt or outdated.
· Once fixed by removing IN and OUT points from a sequence before making list
· When launching EDL Manager: Was missing some supporting files.
CROP RATIO TOP = 0. CROP RATIO BOTTOM <=1
· When trying to recreatetitlemedia: Try going into titles and saving.
CRUMBS EXIST
· When batch digitizing previously digitized clips: Try decomposing the sequence that
the clips point to; batch digitize the clips created from the decomposer.
CRUMB WRONG PARENT
· Try rebuilding media databases and deleting creating files
· When trying to open a bin: Try deleting the Attic files for the project and relaunching
Composer
· Try removing Attic folder from Media Composer folder
CRUX!=NILL FILE:MFM_INQUIRY.C
· When opening bins with video sequences in Audio Vision: Try reinstalling
AudioVision.
CURR A_CLIP SOURCE_TYPE () FILE:EDL_OPTIMIZE.C
· When trying to create an EDL: Once fixed by removing fade to colors from head and
tail of sequence.
CUTLIST TEMPLATE CONTAINS AN ERROR...
· When generating a cut list: May be fixed by a new User setting.
DAE NOT CONNECTED, DAE ERROR -54
· When launching AudioSuite plug-ins: Is the memory allocation for the DAE
application locked?
DATAPOINTONE FILE:A...
· When working with a sequence brought forward to 7.01 from 6.5.3: Fixed by
removing a 3D warp and an audio level change.
DC_INIT_COMPLETE
· When you try to enter Capture Mode on an unblessed system
· When trying to run 6.x software on a model 9000; Model 9000s don’t recognize 6.x
software as it predates them. You may receive this error when trying to enter Capture
Mode. Try reblessing the system as a model 8000.
DDE NOT SUPPORTED
· Check for correct version of DigiSystem INIT
DDSN CLIENT REGISTERED
· Try trashing the DigiSetup
DDSN HOST TIME OUT
· The Digidesign drivers are not responding.
· Recreate DigiSetup file
· Check for INIT conflicts
· Reseat the audio card
· Check audio cabling
DDSN INVALID VALUE
· When trying to bring in digital audio: Make sure the Audio Tool is set up properly.
· Try remaking the DigiSetup file
DDSN NOT SUPPORTED
· Customer had installed Digidesign Sessions on system. Session installs a DigiSystem
INIT that is incompatible with Media Composer. Fixed by System Folder–only install
of Media Composer.
DE_DECKQQUEUE
· When trying to perform a digital cut: Does sequence time match timecode on tape?
DEFECTIVE SYNC ON TAPE
· Try several tapes as it may be a problem with the tape
· Try the usual deck control fixes: CommCloser, cables, VLX/VLAN, etc.
· Once fixed by replacing the NuVista+ card
DELETING ALREADY FREED OBJECT
· When opening or closing bin: Once fixed by deleting corrupt sequence in bin.
DE NOCOIN
· When trying to make a digital cut: Make sure deck is in Edit mode
· When trying to make a digital cut: Check record inhibit tab on tape
· Is deck supported?
DE_NORECTC
· When trying to perform a digital cut: Heads on deck were dirty.
· Try reselecting deck in Deck Configuration setting.
DENOMINATOR > 0 ERROR
· When trying to close a bin: Can be caused by corrupt clips.
DIDD UNKNOWN PIXEL FORMAT
· When trying to consolidate: Try trashing media databases
· When trying to consolidate: Once fixed by removing some titles
DIG AUDIO FIFO NOT FOUND
· Can happen when trying to digitize. Try a second time and it should work fine.
· Can also occur when A3 and A4 are selected when digitizing on a system that uses an
AudioMedia III card (a 2 channel board)
DIGI ALL IN USE
· When launching Media Composer: Try quitting and relaunching.
· Try zapping the PRAM
DIG_EVERTZ COMM_ERROR
· Can occur when using a Media Reader
· Once fixed by zapping the PRAM
· Make sure the Media Reader is cabled properly
DIGI_INIT_OVERRUN
· Occured at one customer site where an extender box was on the ADB bus
· Can also be caused by a Janus problem
· When playing a clip at faster than the normal play rate: Make sure AppleTalk is
inactive.
· Once fixed by replacing Kensington Mouse with regular mouse
· Can be caused by moving the faders in the Automation Gain Recording Tool too
aggressively prior to the start of recording.
· Try restarting
DIGI_SHELL_TOO_LARGE
· One customer had two DigiSystem INITs, the original and one called DigiSystem
INIT 2.95x6; fixed by removing the second one and restarting.
DIGITIZATION ABORTED BY USER
· Once fixed by replacing an Enhancement board
DIG TOO SHORT
· Check Disk Cache
· When trying to digitize clips that had been logged as 30 fps in a film project
· Turn off single frame video capture in Digitize settings
DISCONTINUITY IN TIMECODE OR THE IMAGE IS TOO COMPLEX
· First find out whether it’s a timecode or an image complexity problem; try digitizing
the material without timecode or try digitizing audio only.
· If it is bad timecode, troubleshoot like a No Driver problem.
· If the image is too complex, try reducing the gain.
· Check for the correct AVIDInit/Startup
· Can occur in a 24 fps project when trying to digitize audio only clips; make sure the
DAT TC Format (in Film Settings) matches the timecode of your source tapes.
· Check the Disk Cache (Memory control panel)
· Bypass a VLX/VLAN
DISK FILE NOT FOUND
· When trying to play: Rebuild databases.
· When trying to play redigized sequence: AVR 77 and AVR 3s material were mixed.
DISK MAGIC
· This is a drive directory error
· When trying to open a bin: Try moving the bin to a new location, changing its name,
or duplicating it.
· Try rebuilding the Media File databases
· Run Norton Disk Doctor
· Run the latest version of EPCI Updater
DISPLAY MISSED FRAME ADVANCE
· Try running the latest version of Drive Updater
· Can be caused by a corrupt title
· May be caused by problem with Janus or ABVB
· Can be caused by performing a mixed resolution Video Mixdown
· Were the clips digitized too hot?
DOC VERSION MISMATCH
· Can occur when trying to open up a 6.x bin into 5.5
DOMAIN COPY IN FAILED
· When trying to close bins: Make sure that too much memory hasn’t been allocated to
Media Composer.
DOMAIN COPY OUT FAILED
· May be compatibility issue when mixing sequences created in different versions of
Media Composer
· When launching Media Composer: Make sure some of your drive partitions aren’t
too full.
DOMAIN NULL MOB
· When trying to import an OMF file of AVR 75 material into an Offline system
DRAG LIB NOT FOUND
· Try rebuilding the desktop
DSK_IMAGE_TOO_LARGE
· Once fixed by replacing ABVB
DUPLICATE DCMDS
· Once caused by a corrupt DigiSystem INIT
· Check for correct version of Debugger Prefs
DVE == TRUE OR MATTE SUCCESS == TRUE
· When trying to launch Media Composer: Make sure the version of your boards is
supported by the software you are running.
· Try disabling INITs for Wacom table and/or Turbo mouse
DVR 7151 REG ERR
Once fixed by replacing ABVB card
DVR 22070 REG ERR
· Try running PCI Loader
DVR 7192_LUT_ERR/DVR 7192_REG_ERR
· Run PCI Loader
· Try reseating boards
· Make sure ABVB is receiving black burst
· With serial top on ABVB: make sure the board is receiving a solid SDI signal
· Make sure fans in CPU are working
· Try terminating unconnected serial digital cables
· Make sure serial digital cables are properly connected on deck
· Try zapping PRAM/rebuilding desktop
DVR BT281
· With a serial top on ABVB: Make sure the board is receiving a solid black burst
signal.
DVR DECOMP TIMEOUT ERR
· You may get this in places where you used to get JPEG Decompression Failed or
Vista Timeout messages.
· You may also get this doing high speed VSP in mixed resolution sequences. You
should be able to hit OK to get out of it.
· Could be a corrupt effect: Try recreating it.
· When trying to render a title: Make sure video fill is the same resolution as the title.
· Try disabling the 3D hardware; check the 3D hardware cabling.
· Has occured with video captured using the Single Frame setting (Digitize settings)
· When working with version 6.0 software: Digitizing off the native SCSI bus, using the
3D hardware, and working with a JPEGV are not supported. Upgrade to 6.01 or later.
· Can be caused by a Janus problem
· Can also be due to SCSI problems: once caused by a bad channel on a multi-channel
board.
DVRDSK INVALID USAGE
· Once fixed by replacing ABVB
DVR_DSP_TIMEOUT_ERR
· Try running PCI Loader
DVR GASKET TIMEOUT ERROR
· Similar to a Vista Timeout or JPEG Compression Failed message
· Can occur when rendering certain 3rd party Plug–Ins such as Kai’s Color Halftones
· When rendering effects: check for mixed video resolutions; try changing effect
parameters.
DVR PLAY TIMEOUT
· When playing: Trying running PCI Loader
DVR_RESIZE_TIMEOUT #1
· Once fixed by replacing ABVB
DVR SLIC TIMEOUT ERR
· Can occur when entering Digitize Mode with a deck in pause
· Try creating a new project
· Check the ABVB and Janus cards and ribbon cable between them
· Once fixed by bypassing a TBC
DVR VO VBL TIMEOUT
· When trying to digitize video: SDI output of deck was not correctly connected to SDI
top card.
· Can be caused by a weak/unstable video signal: Check cabling/patch bays.
DVR VO VIDEO TIMEOUT
· When trying to play video: Once fixed by reseating the Janus board.
· When trying to play video: Once fixed by removing some offline titles.
EDL_LANG_UNKNOWN_VARIABLE
· When launching EDL Manager: Try reloading program.
EDL LIST PT C._LINE 1683. VAL=MARK-2 VAL -2 EXCEPTION
· When creating an EDL: Try creating the list with a Dupe Reel for Each Source.
EDL MANAGER LAUNCH WAS UNSUCCESSFUL FOR UNKNOWN REASONS
· May be caused by INIT conflict
· Can also be caused by a lack of available memory
EDL.PARAMETER.C
· When launching EDL Manager: Make sure you’re using the correct version of the
Supporting Files.
EFF CONS S NUM OUT OF RANGE
· Can be due to a corrupt effect: Delete and remake.
END OF FILE REACHED ON MEDIA DATABASE
· Usually occurs when launching Media Composer
· May be a corrupt Media Database: Try rebuilding them.
· Drive(s) may be too full for database(s) to form
· May be caused by corrupt Media File folders
END OF FILE REACHED ON SERIAL PORTS
· When trying to launch AudioVision: Try deleting and replacing the Settings Folder in
the AudioVision Folder; inside there is a SerialPorts settings that may have become
corrupted.
ERROR CREATING TITLE...TRY RECOVER TITLE...CONSOLE
· Usually caused when Media Composer doesn’t have enough memory available to
create a title
· Once fixed by correctly terminating a MediaDock
· May occur on MediaShare systems when editing and saving an already created title;
make sure that the title and any underlying video are on partitions that the user has
write-access to.
ERROR DETECTED BY AVID STARTUP- RETURN BY SCSI MANAGER-...NO
SENSE DATA...
· When starting CPU: Make sure drives don’t have duplicate SCSI IDs.
ERROR DURING EXIT METHOD
· Can be caused by damaged media files: Locate with Norton Disk Doctor.
ERROR ON CLIP, ATTEMPT TO WRITE MEDIA FILE, NOT YET OPEN FOR
WRITE
· When trying to Batch Digitize: Customer had mapped Batch Digitize command to
keyboard and tried to begin digitizing while still in Logging Mode.
ERROR ON CLIP:COMMAND SYNTAX ERROR
· When trying to batch digitize from a nonsupported deck
ERROR ON DIGITIZE
· When trying to digitize using White Flag information: Either disable the setting
(Digitize settings) or make sure Media Composer is looking at the correct line of
VITC.
ERROR RETURNED FROM SCSI MGR...NO SENCE DATA
· Received when the Avid Startup ran: Customer had downloaded a too new version of
EPCI Updater to their ATTO card.
· Can also be caused by corrupt Avid Startup
EXCEPTION_I/O_RT11_CREATE_ERR
· The floppy disk may be write–protected or bad
FAILED TO FIND COINCIDENCE POINT FOR EDIT
· Usually occurs when you’re trying to perform a Digital Cut
· See Tech Note MC048.
· Check serial connections to deck, run CommCloser, cycle power on VLANs/VLX
· Try another tape; make sure that the deck can read timecode and has the proper
timecode reader board installed.
· Make sure your tape has been both striped and blacked
· Check the deck & tape to see if record inhibit is activated
· Make sure VLX has correct drivers loaded (NTSC or PAL) to match deck
FATAL ERROR WHILE INITIALIZING
· When trying to launch Media Composer version 6.0: Make sure that you’re not using
a JPEGV card as it’s incompatible with 6.0; upgrade to 6.01 or later.
FILEHDL=NULL
· When trying to launch Media Composer: Check for corrupted or missing Supporting
files.
FILE IS OPEN-CANNOT COMPLETE
· When attempting to group drives: Make sure File Sharing is inactive.
FILE NOT FOUND
· When trying to open a bin: Make sure one project folder isn’t located inside another.
FILE STREAM...CLOSING FILE
· When trying to save a bin: Is the internal drive full?
FILM ROLL IDENTIFIER
· When trying to digitize on the fly: Try creating a new User/Project/Bin.
FLHDL MAGIC==MFM_HEAD_MAGIC AND NFAMPF==TOTAL SAMPLES, FILE
JANUS CONSUMER
· When scrolling through sequence: Check for corrupt clip.
FLHDL >ONLINE: MFM_INQUIRY
· When trying to export an audio sequence as an OMFI composition with SDII format:
check for corrupt clips.
FRAME BUF
· May occur with clips that were digitized with AppleTalk active
FR. RANGE NOT ALLOCATED
· Once fixed by replacing ABVB
FULL END PAUSE<=EFFECT BLEND JANUS CONSUMER:C
· Can occur when trying to load a 24 fps sequence into a 30 fps project
GETMETERCHANNELS
· Check for missing DigiSystem INIT
GET TRACK TYPE
· Usually related to timecode. Either there is bad timecode on the tape, a problem with
the VLX or serial cable. Try digitizing without timecode to make sure that this is the
problem. If it is, check all serial cable connections, run Commcloser, cycle VLANs
and try other tapes.
· Can also be caused by a bad Enhancement board
· Can be caused if you cancel a render before the thermometer appears
GROUPREP_VIDEOWINDOW_SETRECTANGLE
· When trying to create a digital cut: Timeline was slightly overlapping Source monitor.
· When trying to create a digital cut: Digital Cut window was overlapping Composer
window.
· Once fixed by rebuilding media databases
HANDLES ==1 FILE:VDMI INTERRUPTS.C
· When trying to open a project: Customer had installed Targa 2000 Control Panel and
Extension. Fixed by removing the INITs and running PCI Loader.
HEAP AT [ADDRESS] IS BAD, BLOCK LENGTH IS BAD
· Can be caused by a corrupt user (a Media Composer user may get corrupted if you
use it with Media Log).
HPDOMAIN_INIT_FAILED,FILE:MSM OMFI.MDB
· When trying to quit out of NewsCutter DV: Try deleting media databases.
HTABLE_LOOPSTATE_CORRUPT
· May be caused by bad RAM
· When performing a digital cut: Is the ABVB receiving proper sync?
IEDIT_DELAY
· After selecting project and user: Try deleting MCState, Site Settings, and
AvidDefaultPrefs.
ILLEGAL BENTO FILE
· When importing an OMF file from Alias: Make sure file is exported using frames, not
fields.
ILLEGAL_DURATION_FROM_PLAY_DECK
· When trying to do a digital cut: Check to make sure that the correct software has been
downloaded to the VLX.
ILLEGAL VIDEORATE; FILE: EDIT UNITS.C, LINE: 359
· When digitizing in AudioVision: Try creating a new project.
INCOMING MEDIA TOO SHORT
· Usually they don’t have enough media to create the effect
· Can be caused by a corrupt Project
INNER/OUTER PHASE ERROR
· May be corrupt audio media files: Try deleting and redigitizing.
INSUFFICIENT DISK SPACE
· When trying to digitize: Make sure customer is using the correct version of
AvidStripe.
INTERNAL ERROR: "COMPACCSTART.VALUE>=MFMACCSTART.VALUE" FILE:
"WAVECACHE.C" LINE: 353
· In AudioVison: Try toggling waveforms off.
· Try deleting and remaking all of the dissolve media
· If you still get the message after remaking effects, you will need to turn waveforms on
and slowly move through the sequence, clicking in the timestrip one screen at a time
to find the offending clip (or clips). You will know which clip is the problem, because
it will disappear from the timeline until you toggle waveforms off again. Hightlight all
transitions with a fade and move them (i.e. +1 enter) so they are remade. This should
fix the problem.
INVALID DRIVE DIRECTORY
· Try removing extraneous extensions, particularly those installed by Nortons
INVALID EAI
· Can be caused by a conflict with a Wacom tablet
INVALID_TRIM
· When trying to load sequence into record monitor: Try taking media offline and
removing a suspected problem area of sequence.
JANUS JPEG CODEC
· Check for corrupt effects
· Once fixed by removing nested AVR 12 titles from an AVR 75 sequence
JOB ABORTED DUE TO WRITE ERROR
· When attempting a DLT backup: Customer had Quick Erased a tape—Formatting the
tape fixed the problem.
JPEG COMPRESSION FAILED
· Can be caused by a bad board, bad mediafiles, and loose ribbon cables
JPEG CONS AV SYNC ERROR
· See Tech Notes MC034, MC042, MC043.
· Check for feedback loop
· Make sure the playback deck is not in pause
· Try recreating the DigiSetup file
· Make sure all components are receiving the proper (and same) sync
· Is the NuVista+ card receiving sync? Is the Video Tool set for Composite?
· Can be caused by a SA4 (rev 1.0) card that needs to be upgraded
· Check that the Video Slave Driver is turned on and cabled properly
· Make sure the proper Slave Clock Out to Slave Clock In cable is being used--it should
be less than 1 foot long.
· Make sure your Audio Tool is not set for Digital Input
· Make sure AppleTalk is inactive
· Can be caused by a bad audio or video card
· With a Power Macintosh 8100/110: This CPU requires a different AVIDinit/startup
than the 8100/100.
· Make sure your boards are the correct revisions: Once fixed by upgrading ATTO
card to correct revision.
· Are you using an NTSC black burst generator with PAL or vice versa?
JPEG_CONS_SEEMS_FROZEN
· Once fixed by recreating the DigiSetup file
· Is your deck in pause?
· Check for correct drive termination
JPEG FRAME TOO BIG
· When rendering a motion effect: Make sure the video isn’t too hot; redigitize and
lower gain.
JPEG INITIALIZED
· When importing a QuickTime movie that had been saved using the Avid Codec: Make
sure the Compression Tool matches the compression that you saved the movie in.
JPEG PROD INIT OVERRUN
· Check the disk cache, it may be set too high
JPEG PROD VIDEO OVERRUN
· Try creating a new user setting
· Check the disk cache, it may be set too high
JPEG_RAMPTR_VALID
· When trying to import a PICT file: Caused by a bent pin on the Gasket board.
JPEG UNK STRM STATUS
· When trying to digitize: Disk cache may be set too high
JPEG UTILITIES
· Try reloading the NuVista+ Drivers
JPEG WRITER UNK STRM STATUS
· When trying to digitize: Disk cache may be set too high.
JJ_CODEC_INVALID_USAGE
· When trimming audio: Fixed by new user setting.
LEN <=DESTINATION AVAILABLE
· May be fixed by rendering effects
LOGICAL DURATION >0
· Usually this is caused by a corrupt sequence; can also be caused by a corrupt effect.
· Try loading the sequence into the Source monitor and cutting over to the Record
monitor
· Locate problem area in sequence and replace
· Once fixed by performing a Video Mixdown on corrupt area; this was then cut back
into sequence.
LVG_INSUFFICIENT_SPACE
· When trying to save a title: Try allocating more memory to Media Composer.
MAC ERROR 10
· Check to see if RAM is installed correctly
MAC ERROR -15
· Can be caused by a conflict with ATM 2.2
MAC ERROR 17
· Once fixed by reseating the ATTO card
MAC ERROR -25
· See Tech Note 52
· Try quitting out of Media Composer and relaunching
· Check to see if RAM is installed correctly
MAC ERROR 28
· Check to see if RAM is installed correctly
MAC ERROR -32
· When exporting QuickTime: Too much memory had been allocated to Composer.
MAC ERROR -34 (DISK FULL)
· Usually your internal hard drive is full
· Try rebuilding the desktop
· Copy some files to a media drive and delete from internal drive
· Once caused by a program called Trash Back that keeps files that have been deleted
on the drive as hidden files; when installed Trash Back is located under the Apple
menu.
MAC ERROR -35
· When trying to create a new project: Once fixed by reinstalling Media Composer.
· Make sure Media Composer wasn’t launched from a bin on a floppy disk
· While exporting: Try exporting the sequence one track at a time.
· Make sure your file names don’t have colons (:) in them; the Macintosh Operating
System uses them as delimiters.
MAC ERROR -36
· See Tech Note MC020.
· This is a SCSI problem: Check termination, drives, cabling, ATTO cards.
· Can also be caused by corrupt media
· Run Disk Doctor on drives
· Check for Creating files and delete them
· Can be caused by ATTO cards with AT&T chips
· When playing with a scrolling Timeline: Try disabling Timeline scroll or moving the
Timeline to the Bin monitor.
MAC ERROR -37
· When trying to delete bins: Make sure you don’t have a bin named “Trash.”
MAC ERROR -39
· See Tech Note MC015.
· Run Disk Doctor
· While initializing Media Databases: Try rebuilding them.
· When opening a bin: Try retrieving a copy of the bin from the Attic or make another
bin and move the material into it.
· When working with a sequence: Can be caused by corrupt effects or corrupt media
files; remake effects and/or redigitize media.
· Check for Creating files
MAC ERROR -40
· See Tech Note MC014
· Can be caused by corrupt media files: Try redigitizing.
MAC ERROR 41
· May be caused by a corrupt Finder file: Perform a clean install of the OS.
MAC ERROR -42
· Can be caused by Suitcase 2.1.3: Try removing it from the Extensions folder.
· Try running Disk First Aid or Disk Doctor
MAC ERROR -43
· See Tech Note MC017
· Can be caused by quitting Media Composer prior to selecting an Editor or Project
· Can be caused when Bins, Projects, Settings files or other Media Composer files are
moved at the Finder level while the Media Composer is running. The Media
Composer cannot find a file it is using so it displays this message. Put the files back
where they were and try again.
· Some Supporting files may be missing. Try reinstalling Media Composer.
Try creating a new Editor and new Project
When trying to exit a project: Editor was using personal user settings directly off a
floppy disk. Save all bins, force quit, and copy user settings onto internal hard drive.
Try creating a new Avid Users folder
MAC ERROR -44
· May be caused by a SCSI ID conflict
MAC ERROR -47
· When creating a bin: Can be caused by corrupt editor settings.
· When trying to create a new bin: Bin settings for the Attic may be set for "keep [ 0 ]
files in the Attic folder, with a maximum of [ 0 ] versions of each bin". Change either
number to 1 or more.
· When closing a bin: Try rebuilding the Media Databases.
· When launching MediaShare F/C: Systems were infected with Autostart virus.
MAC ERROR -49
· When saving a bin: Bin may be corrupt; try moving material to a new bin.
MAC ERROR -50
· When trying to do a Motion effect: Can be caused by a corrupt clip.
MAC ERROR 51 OR SYSTEM ERROR 51 UNSERVICABLE SLOT
· Usually occurs with an Expansion Chassis
· Make sure switch settings in the Expansion Chassis are correct
· Can be caused by a bad card
· Make sure Chassis is properly terminated
· Reseat Expansion card in CPU
· Reseat Interface cable
· Make sure customer is using a Rev. K NuVista+
MAC ERROR -56
· See Tech Note MC056
MAC ERROR -58
· When ejecting a DOS disk: Can be caused by an INIT conflict.
· When attempting to eject any DOS disk with Sound Master installed, no sound may be
dedicated to the disk eject function. Otherwise, the system will crash with a -58 error.
MAC ERROR 99
· When booting a CPU: May be caused by a bad Macsbug.
MAC ERROR -108
· When launching Media Composer: Can be caused by too much memory being
allocated to Media Composer.
MAC ERROR -109
· When importing OMFI to AudioVision: Once caused by two subclips that were
missing their names.
MAC ERROR -111
· See Tech Note 84
· Try rebuilding Media Databases
· Is Modern Memory Manager on?
MAC ERROR -115
· When closing a bin: Try opening a new project with new bins and copying the clips
into them.
MAC ERROR -127
· See Tech Note MC016
· Usually a drive problem
· Check SCSI: cables, termination
· Run Disk Doctor
· Run the latest version of EPCI Updater
MAC ERROR -191
· When playing a sequence that has been redigitized: Once caused by a System clock
that had been set for 1956. The problem was fixed by deleting the media and
redigitizing.
MAC ERROR -192
· Can occur when trying to launch a Power Macintosh version of Media Composer on a
Quadra
· Try performing a Clean Install of the System Software
· Is Software FPU installed and active?
· With Power Quadras: Check PowerPro Control Panel and make sure CPU is running
as a Power Macintosh.
· When trying to print the timeline: Try turning off the effect icons in the timeline.
· Check the lithium battery in the CPU
MAC ERROR 199
· Can be caused by bad or improperly seated/configured RAM
· Try reinitializing internal hard drive
MAC ERROR -309 OLD JPEG
· Can be caused by a bad Enhancement board: Remove it and see if the problem goes
away.
· Can also be caused by problems with any of the other video boards: Try reseating
them.
· Make sure your video cards are in the correct slots and are the proper revisions
· Make sure that the SW1 switch on the NuVista card is in the correct position
MAC ERROR -600
· When exiting 5.6 Media/Film Composer: Try removing AvidNet/Transfer Tool
software.
· When trying to send clips via AvidNet: try resetting TCP/IP Control Panel, saving
changes, and restarting CPU.
MAKE DATA XFER OBJECT UNKNOWN COMPRESSION COMPRESSOR
· When trying to launch Media Composer: Fixed by replacing gasket board.
MANDRILL LOAD STATUS ==TRUE
· Try Mandrill 0/Python 0
· Check for loose Mandrill card
· Try trashing MC State files
MATCH FILE: (CONSOLIDATE)
· When trying to Decompose: Try using a different handle length.
MATH COPROCESSOR NOT INSTALLED
· Make sure Software FPU is installed and turned on
MATTE SUCCESS == TRUE
· Once fixed by moving audio card to correct slot in an Expansion Chassis
· Can be caused by a problematic Janus card
MC STARTUP.OUT FAIL TO OPEN DISCOVERED OUTPUT FILE
· When booting: Perhaps the internal drive has become locked. Locate (shareware.com)
and run the “Unlock Drives” utility.
M_DEFER_SET_CONTROL_LOAD_INFO
· Check for corrupt imported graphics
MEDIA FILE LINK IS NULL
· Can occur if Media Composer is launched when the system contains both an ABVB
and Enhancement card (they are incompatible)
· Try rebuilding Media Databases
· Try reinstalling Supporting Files
· Make sure your JPEG card is the proper revision
MEDIA READER LOADER NOT RESPONDING
· Once fixed by deleting the Media Reader folder (located in Utilities folder)
MEDIA PROXI TIMEOUT
· Is the extension “HP Background” located on the system? Try removing it.
MEMORY ERROR 1
· When opening a project or bins: try creating a new user.
MEMORY ERROR 3/4 @ PC
· These are generic Power Macintosh errors
· Check board revisions
· Check 3D hardware cables
· Try restarting CPU
· Can be caused by corrupt clips
· On a Power Quadra make sure the Secondary Cache (found in the PowerPro control
panel) is turned off
· Try Mandrill 0 or Python 0
· Can be caused by Creating files
· Make sure boards are located in the correct slots
· Check to make sure RAM is correctly installed. This message has been caused when
RAM of different speeds has been installed in the same bank.
· Make sure Media Composer has enough RAM allocated
· Run Disk Doctor
· Make sure the Serial Switch Control Panel is set for Compatible
· On Power Macintosh 9500s zap the Cuda chip and reseat/replace the processor board
· Make sure you’re using a supported version of the Macintosh OS
MEMORY TOO LOW TO LAUNCH ATM
· When booting: Perhaps the internal drive has become locked. Locate (shareware.com)
and run the “Unlock Drives” utility.
MFM_BOB.C
· Can occur in AudioVision when going over the 24 hour mark
MFM CONSUMER::COMMON CLOSE() INSUFFICIENT MEMORY
· When trying to render: Make sure enough memory is available.
MFM CONS UNEXPECTED RC
· When rendering: Effect may be corrupt; try deleting and remaking it.
MFM CONS UNKNOWN RC
When rendering: Once fixed by removing corrupt filler around an effect.
MFM CORRUPT MEDIA
· When trying to play: Once fixed by upgrading customer from 5.20 to 5.21.
MFM HEAD MAGIC
· Once fixed by renaming tapes
· Retrieve a copy of the bin from the Attic
· Try creating a new Project or Bin
· Make sure your file names don’t include colons (:)
MFM PROD RRRLE
· When trying to render: Can be caused by a corrupt effect.
MISSING A QUIESCE
· When loading clips into source monitor: Trying disabling 3D hardware and reseating
3D cables.
· May also be caused by corrupt media or SCSI problems
MIX NO TRACK
· Can be caused by assigning 2 of the slider controls in the Audio Mix Tool to the
same audio track and then trying to play
MOB_MAN_BATCH_BEGUN
· After renaming drive partitions on the desktop: Try restoring the original names.
· Can be caused by corrupt effects in a sequence
MODEM PORT IN USE
· Try removing the Telcom Extension or the Serial Port Arbitrator Extension
· Try making AppleTalk Inactive
MSG CALL NO OBJ SPECIFIED
· When trying to perform an Audio Mixdown: Render Audio Dissolves.
· When opening Media Composer: Make sure enough memory has been allocated.
· Check for corrupt audio dissolves
· Try creating a new User
· When rebuilding media databases: Check for corrupt media files.
· When Reversing Selection in Media Tool: Try rebuilding Media Databases.
MSM_NO_OFFLINE_MEDIA_FOUND
· Does system support resolution clips were digitized in?
NEXT<SHRT_MAX_C: OCCUR
· Once fixed by placing material in new project
· When moving a bin from the editor’s system and trying to open it on the assistant’s
system; systems are using MediaShare: try resaving bin on editor’s system.
NETMSG -2175
· When launching MediaShare F/C: In Sharing Setup, make sure the computer name
starts with letters, not numbers; if it starts with numbers you’ll need to enter a new
name and then reinstall the MediaShare F/C software. Can also be caused by invalid
characters (@, $, %, and so on.)
NMI DISPATCH
· When initializing 3D Effects: Check 3D hardware.
NO CHUNK
· Corrupted bin, possibly OMFI related: Try retrieving an Attic copy.
NO DRIVER
· Try Check Decks
· Run CommCloser
· Make sure deck is supported or doesn’t require a VLX
· Reseat serial cable
· Cycle power on VLX
· Make sure you’re using the correct cable; the direct deck control cable and the
Macintosh to VLX cable may look the same, but have different pin–outs.
· Check Serial Tool and make sure Media Composer is looking at the correct port
· Zap the PRAM
· Is Serial DMA present in Extensions folder (if running 7.5.2 or earlier)?
· Is the deck in Local?
· Remove the Serial Arbitrator extension from the Extensions folder
· Make sure Sync Mode (Deck settings) is set for Source Lock
NO EDIT EVENTS WHERE FOUND DURING EDL OPTIMIZATION
· When trying to import an EDL: This error can be received when the EDL has Record
Marks at the end of each edit line. You often see this when your list comes from an
on-line session. When the on-line editor performs an edit, he places a record mark at
the end of the line to let him know that the event has been done. When we import the
list, Media Composer recognizes the marks and skips the edit.
NO EVENTS IN LIST
· The CMX format requires one and only one blank line at the beginning of an EDL
file. If there is more than one blank line at the beginning of the file, you may receive
this error message. Remove it using Vantage.
NO MEDIA AVAILABLE
· When trying to play a sequence: Can be caused by modifying the source tracks of
clips used in the sequence.
NO ODD SYNC ROUTINE AVAILABLE
· When trying digitize using an AudioVision: Check the Serial Switch; it needs to be set
for compatible when working with a MicroLynx.
NO PROCEDURE NAME
· When trying to boot up: Customer crashed to MacsBug and received this error. Fixed
by reseating the ATTO card.
NO SUCH VOLUME
· See Mac Error -35
NOT ENOUGH ADJACENT MATERIAL TO CREATE SEQUENCE
· See Tech Note MC054.
· When creating a sequence from an imported EDL: Some dissolves (can’t tell which
ones) may need to be shortened or removed.
NOT ENOUGH MEMORY
· When launching Media Composer: Make sure that 32 Bit Addressing is turned on and
no other applications are running.
· If you’re not using a drive’s media, take it offline
· Delete unused precomputes
· Buy more RAM
NSAMPS == TOTAL SAMPS
· When loading a sequence into a monitor or Batch Digitizing: Can be caused by a
corrupt title. Remake it.
NULL_TRACK_NUMBER
· When trying to play a subclip: Subclip was created without any track lights turned on
and didn’t have any tracks.
NUVISTA STUCK ON FRAME
Once fixed by replacing ATTO card
OBJECT ID OUT OF BOUNDS
· Usually occurs when trying to open bins created in Power Macintosh versions 5.21 v7
through v10 in 5.51
· The problem is caused by an incompatibility with locators between the versions;
remove the locators in the earlier version of the software.
OFFSET>MINUS FRAMES
· When attempting to create an EDL with EDL Manager: Try cutting sequence into new
sequence.
OMFI DOMAIN NULL PHYSICAL DESCRIPTOR
· When trying to open an OMF Export in the OMF Tool: Can be caused by offline
media.
OMFI HP DOMAIN
· When trying to launch Media Composer: Try deleting the media databases
ONE OR BOTH MARKS OUT OF BOUNDS
· Check to see if Sync Point Editing is enabled: Try turning it off (Special menu).
OUTER COINCIDENCE LOOP RUNNING TOO SLOW
· When trying to digitize in the Capture Tool, using a Micro Lynx: try doing a
CLEAR–SYS and a CLEAR–SETUP and rebooting the Micro Lynx.
OUTPUT DEVICE JANUS/JPEG CODEC
· When loading a sequence into a newer version of Composer: Try deleting tracks with
alpha channel
· When trying to promote an imported PICT with alpha to 3D: In this case, alpha was
digitized from tape; try creating a new alpha in Photoshop.
· When opening bin: Sequence had mixed AVR 77 and AVR 8s material.
PBD: DIGITIZE CORE - NO PLAYER ESTABLISHED
· When trying to digitize: Try reselecting video track light or playing a clip.
PC REG UNKNOWN CLASS ID:6977
· Can be caused by a corrupt bin: Retrieve a copy from Attic. Seen with damaged hard
drives and floppies left near magnetic fields.
PCOMP_NO_SOURCE
· When rendering a submaster: The submaster may be overlapping another submaster
or filler; trim the submaster.
PGLUE SAMPLE NUM OUT OF RANGE
· Check the end of the sequence for white frames. Overwrite (do not Extract or Lift)
any material on top of the affected portions.
· Check for corrupt effects
· Rebuild Media Databases
PGLUE_RESTART_OUT_OF_RANGE
· When trying to play a portion of a sequence: Part of the sequence may be corrupted.
PHOTOSHOP 3.0 IS REQUIRED TO OPEN THIS FILE
· When trying to play a PICT file in the Source monitor: PICT had been saved with
layers; flatten the image in Photoshop and save as PICT.
PIP_EFF_SCSI
· Check 3D hardware cabling
PIN ERROR UNDERFLOW
· Check 3D hardware cabling
PIN SCSI ERROR
· Occurred in a 24 fps project and was fixed by disabling the 3D hardware
· Check 3D hardware cabling
· Are you using an M Resolution?
PLAYBACK CONTROL ERROR
· Once fixed by reinstalling Macintosh System Software
· Once fixed by replacing the ATTO IV–D card
PLAYER FRAMING ERROR
· Can be caused by corrupt media: Try redigitizing.
PLEASE INSERT THE DISK AVID
· Usually occurs on AMPs: Try removing the Color Picker extension and restarting.
PMM INSUFFICIENT MEDIA
· When playing material that was digitized directly to the Timeline: Try recutting
master clips into sequence.
PMM MISMATCH AUDIO CHANNELS
· When creating an audio mixdown: Check to see if any of the tracks are offline.
PMM MISMATCH COMPRESSION TYPE
· When trying to render a collapsed track: Try removing any empty tracks.